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Durham SEND Information Advice and Support Service

Durham Special Educational Needs and Disability Information Advice and Support Service is a statutory service supporting parents/carers of children with special educational needs and disabilities (SEND) and children and young people with SEND

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Home / Accessibility Statement

Accessibility Statement

We want everyone who visits our website to be able to access the full range of services available, regardless of their skill or technology.

This accessibility statement applies to https://www.durhamsendiass.info.

This website is run by Durham County Council.

How accessible the site is

We know some parts of this website aren’t fully accessible.

Feedback and contact information

If you have any accessibility problems or feedback, please email us at webadmin@durham.gov.uk.

If you need to contact us about any other issues, please use our contact us page.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond, please contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

We are committed to making its website accessible, in accordance with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Under the Equality Act 2010 we must ensure we do not unlawfully discriminate in our service delivery and make reasonable adjustments for people with disabilities where necessary. We are constantly working to improve the accessibility and usability of our site.

Compliance statement

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

Content that’s not within the scope of the accessibility regulations

  • PDFs (pre September 2018): PDFs or other documents published before 23 September 2018 and are not essential to providing our services

How we test the site

This statement was prepared on June 2019. It was last reviewed on 8 December 2023.

We re-assess the code, design and content of a website, application or system for accessibility whenever it undergoes a major modification. We do this internally using a combination of automated and manual checking.

Main site page content is manually checked every time it is updated.

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  • Meet the team
  • SENDIASS information guides and resources
  • Drop-ins, conferences and events
  • SENDIASS policies
  • Your Child’s Special Educational Needs
  • Durham’s Local Offer
  • Information for Professionals
  • Accessibility Statement
  • Legal Information

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